Due to current developments, patients may contact me by telephone or video during office hours. For the time being, I cannot to schedule apointments fpr new patients.
If possible, telephone or video appointments are preferred and can be reimbursed like any other appointment.
For video appointments you will need a PC/laptop with webcam or a smartphone. The following options are available
- Instadoc
Complies with privacy rules. I will send you an invitation link to your cell phone (smartphone) or email and you can start the video session in a browser (Chrome-based browser appears to work best). - Zoom
Can be used on a PC/laptop or smartphone for free. Either download the software/app or just use an invitation link that I send to you via E-mail oder text message. To the best of my knowledge, Zoom complies with privacy rules (although, recently, there may have been some concerns). - Signal
Similar to WhatsApp Video but compliant with privacy rules and free to download on Play Store. - Clickdoc (In preparation)
This application is free to use during the Covid-Pandemia and guarantees safe data and video transfer according to the current privacy policy. You do not need to install any software on your computer or smartphone. I will send you a link which will automatically open a safe channel. - Skype
You need to install Skype on your PC/laptop or smartphone. It is easy to use and usually works very well.
My Skype Name: moritz.muelbacher - WhatsApp Video
You can use your Smartphone for WhatsApp Video. However, the transmission of videos can sometimes be a bit shaky and wobbly. - Google Duo
Usually preinstalled on any Android smartphone, an easy way for video calls using your cell phone number.
Prescriptions etc. can be sent via normal mail following a telephone or video appointment. In urgent cases, I can also send a prescription to your pharmacy via fax or – woth your explicit consent – Email.